Charlotte Women's Knee High Boots – Wide Calf Design for Comfortable Wear
✓ Australia-Based Customer Support
✓ Free Tracked Shipping
✓ 30 Day Money-Back Guarantee
The Charlotte boots combine PU leather and suede materials to deliver durability and a distinctive look. Designed with a pointed toe and chunky heel, these knee-high boots provide both style and stability. The wide calf design ensures a comfortable fit for those needing extra room, while the fold-over detail and metal buckle add functional and adjustable styling options. Suitable for casual and outdoor wear, these boots balance fashion with practicality.
Key features
- Pointed Toe: Enhances style and provides a sleek silhouette
- Chunky Heel: Offers stability and comfortable support for extended wear
- Wide Calf Design: Ensures a comfortable fit for wider calves
- Fold Over Detail: Adds versatile styling options
- Metal Buckle: Provides adjustable fit and decorative appeal
Specifications
- Material: PU Leather and Suede
- Heel Type: Chunky
- Toe Shape: Pointed
- Calf Width: Wide
- Height: Knee High
- Closure: Metal Buckle
- Design Feature: Fold Over Detail
- Available Colors: Black, Red, Beige, Brown
At Tagoni (Tagoni.com), we are committed to providing reliable, transparent, and efficient shipping for all our collections. We specifically serve customers across Australia, ensuring a smooth shopping experience from checkout to delivery.
1. Shipping Costs & Destinations
We believe in simple, transparent pricing. That’s why we offer Free Standard Shipping on all orders within Australia, regardless of the order size.
- Shipping Cost: AU$0.00 (Free)
- Service Area: All eligible delivery locations within Australia.
2. Processing & Handling Time
We work hard to get your order ready as quickly as possible.
- Order Cut-off Time: 08:00 PM (AEST).
- Processing Time: Orders are typically processed within 1–3 business days (Monday–Friday).
- Note: Orders placed on weekends or public holidays will begin processing on the following business day.
3. Transit & Delivery Time
Because we curate our fashion items from specialized international warehouses to offer you the best prices and styles, our transit times are as follows:
- Estimated Delivery Time: 7–10 business days.
- Total Delivery Window: Usually between 8–13 business days from the moment you place your order.
- Please Note: Delivery times are estimates. While we aim for punctuality, delays may occasionally occur due to courier peak seasons, weather conditions, or customs processing.
4. Order Tracking
Stay informed every step of the way. Once your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number and a link to monitor your package's journey in real-time.
5. Delivery Responsibility
- Accuracy: The customer is responsible for providing the correct shipping address at checkout. Tagoni is not liable for orders delivered to an incorrect address provided by the buyer.
- Undeliverable Packages: If a package is returned to us due to an incomplete address or failure to collect from a pickup location, additional reshipping fees may apply.
- Delays: We are not responsible for delays caused by the carrier that are outside of our direct control.
6. Damages & Issues
If your package arrives damaged or you receive the incorrect item, please notify us within 24 hours of delivery.
Contact: info@tagoni.com
Include your order number and clear photos of the issue so we can resolve it immediately.
Customer Support Hours
- Our team is here to help you with any questions regarding your shipment:
- Monday – Friday: 09:00 AM – 05:00 PM (AEST)
- Saturday & Sunday: Closed
- Email: info@tagoni.com
At Tagoni (Tagoni.com), we are committed to providing reliable, transparent, and efficient shipping for all our collections. We specifically serve customers across Australia, ensuring a smooth shopping experience from checkout to delivery.
1. Shipping Costs & Destinations
We believe in simple, transparent pricing. That’s why we offer Free Standard Shipping on all orders within Australia, regardless of the order size.
- Shipping Cost: AU$0.00 (Free)
- Service Area: All eligible delivery locations within Australia.
2. Processing & Handling Time
We work hard to get your order ready as quickly as possible.
- Order Cut-off Time: 08:00 PM (AEST).
- Processing Time: Orders are typically processed within 1–3 business days (Monday–Friday).
- Note: Orders placed on weekends or public holidays will begin processing on the following business day.
3. Transit & Delivery Time
Because we curate our fashion items from specialized international warehouses to offer you the best prices and styles, our transit times are as follows:
- Estimated Delivery Time: 7–10 business days.
- Total Delivery Window: Usually between 8–13 business days from the moment you place your order.
- Please Note: Delivery times are estimates. While we aim for punctuality, delays may occasionally occur due to courier peak seasons, weather conditions, or customs processing.
4. Order Tracking
Stay informed every step of the way. Once your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number and a link to monitor your package's journey in real-time.
5. Delivery Responsibility
- Accuracy: The customer is responsible for providing the correct shipping address at checkout. Tagoni is not liable for orders delivered to an incorrect address provided by the buyer.
- Undeliverable Packages: If a package is returned to us due to an incomplete address or failure to collect from a pickup location, additional reshipping fees may apply.
- Delays: We are not responsible for delays caused by the carrier that are outside of our direct control.
6. Damages & Issues
If your package arrives damaged or you receive the incorrect item, please notify us within 24 hours of delivery.
Contact: info@tagoni.com
Include your order number and clear photos of the issue so we can resolve it immediately.
Customer Support Hours
- Our team is here to help you with any questions regarding your shipment:
- Monday – Friday: 09:00 AM – 05:00 PM (AEST)
- Saturday & Sunday: Closed
- Email: info@tagoni.com
Shipping & Delivery
1. How much does shipping cost? We offer Free Standard Shipping on all orders within Australia. No minimum purchase is required.
2. How long will it take to receive my order? Orders are typically processed within 1–3 business days. Once shipped, the estimated delivery time to Australia is 7–10 business days. You will receive a tracking link as soon as your package is on its way.
3. Do you ship internationally? Currently, Tagoni focuses exclusively on serving customers within Australia to ensure the best possible service and delivery experience.
4. Where is my order? You can track your order using the link provided in your shipping confirmation email. If your tracking number hasn’t updated in a few days, don’t worry—international tracking often updates once the package reaches a major sorting hub or clears customs.
Orders & Payments
5. Which payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay and Discover.
6. Can I change or cancel my order? We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us at info@tagoni.com before 08:00 PM (AEST) on the day of your purchase. Once an order is processed, we cannot make changes.
Returns & Refunds
7. What is your return policy? We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Please contact us for a return authorization before sending any items back.
8. How do I start a return? Simply email us at info@tagoni.com with your order number and the reason for the return. Our team will provide you with the correct return instructions. Please do not send returns to our administrative address.
9. When will I receive my refund? Once we receive and inspect your return, we will process your refund within 7 business days. The funds will be credited back to your original payment method.
Products & Sizing
10. How do I know which size to pick? Since we source unique styles globally, sizing can sometimes vary. We recommend checking the size chart provided on the product page or ordering one size up if you are between sizes for a more comfortable fit.
11. What if my item is damaged? We’re sorry to hear that! Please inspect your order upon arrival and contact us within 24 hours at info@tagoni.com with photos of the damage. We will send a replacement or issue a full refund immediately.
Need more help?
Can't find your answer here? Our team is happy to help!
- Email: info@tagoni.com
- Response Time: We usually respond within 24 hours (Monday – Friday).
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